Commercial vehicle service training days to run and run

06/01/2017 12:04:36
 
 
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The first of JOST UK’s new format Service Days has conformed to the company’s ‘right first time’ philosophy, winning high praise from the delegates and providing a template for future events.

JOST is one of the UK’s leading suppliers of components and systems for commercial vehicles, including road trucks and trailers, forestry and agricultural vehicles.

The objective of Service Days is to ensure its Service Agents have all the knowledge and expertise required to offer the best possible service to end-users. The new format covers all of JOST’s technologies and product ranges, including Edbro hydraulic tipper cylinders and systems and the JOST, TRIDEC and Rockinger portfolios that includes, axles, brakes, drawbars, landing gear, fifth wheels, kingpins, sliders, towing hooks etc.

JOST components are fitted to a wide range of hard working commercial vehicles and are regarded as some of the best quality on the road. Manufactured to the highest international standards, JOST understands that it is equally important that fleet owners, operators and drivers are confident that this quality level is reflected right through the customer service network.

Developing and maintaining the necessary skills through training and education is a vital part of the process.

“In the past we have run Service Days for individual products or technologies,” explains Danny Broomfield, JOST Sales Director for UK and Ireland. “But we realised that broadening them out to include the whole range offered several possible advantages, so we floated the idea past several of our Service Agents. Their positive response encouraged us to plan the first one and see how it was received.”

The first whole-range day was held in mid-November and there was a pre-determined commitment to a second one in February. With over 60 Service Agents across the UK, JOST knew that the event would have to be one of a series.

At the end of the first event all the delegates were asked to fill in a questionnaire and to give an informal verbal assessment of the day. This allowed the JOST team to do an objective analysis of programme.

“We had worked hard in the planning stages,” recalls Danny, “and this was repaid by the reaction to the day. The comments were all positive, with my personal favourite being from Terry Brayshaw, Managing Director of Stanway Commercials in Darlington, Co Durham who noted: ‘You can’t improve upon excellent’.

“It is great that we scored a bullseye first time, but we are not going to rest on our laurels. If we can think of improvements, we will incorporate them – and of course our technologies are advancing all the time, as is legislation, user expectations etc, so we have to make sure our presentations reflect that.”

JOST’s UK production facility in Bolton is already equipped to host training days, and is being further developed thanks to a multi-million pound programme of investment and improvement.

About JOST

JOST World founded in 1952 has achieved a leading position worldwide in the manufacturing of components for commercial vehicles . Under the umbrella brand of JOST the comprehensive product range is broken down into four brands: JOST, ROCKINGER, TRIDEC and EDBRO. The company is located on all continents, with distribution, production and development. JOST World is the global choice for the commercial vehicle industry, with over 2,000 staff worldwide.

JOST: The JOST brand includes fifth wheel couplings, telescopic landing legs, ball bearing turntables, king pins, container locks and components for Intermodal systems.

ROCKINGER: The ROCKINGER brand produces towing hitches , drawbar eyes and towing drawbars for both trucks and trailers, as well as for use in the agricultural industry.

TRIDEC: The TRIDEC brand is well known around the world for its Mechanical and Hydraulic steering systems and Pneumatic and Hydraulic suspension. Providing increased efficiency to the transport industry.

EDBRO: The EDBRO brand has been the leading manufacturer of lightweight, reliable tipping gear for over 90 years. It's products offer improved payloads and faster tipping speeds while a range of accessories are available to improve industry safety.

The image(s) distributed with this press release may only be used to accompany this copy, and are subject to copyright. Please contact DMA Europa if you wish to license the image for further use.

Editor Contact

DMA Europa Ltd. : David Bedford
Tel: +44 (0)1562 751436 Fax: +44 (0)1562 748315
Web: www.dmaeuropa.com
Email: infoallenquiries@dmaeuropa.com

Company Contact

JOST UK Ltd. : Danny Broomfield, JOST UK Ltd.
Tel: + 44 (0) 1204 528888 Fax: + 44 (0) 1204 531957
Web: www.jostuk.co.uk
Email: danny.broomfield@jost-world.com

 
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