Commercial vehicle service training days to run and run

06/01/2017 12:04:36
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The first of JOST UK’s new format Service Days has conformed to the company’s ‘right first time’ philosophy, winning high praise from the delegates and providing a template for future events.

JOST is one of the UK’s leading suppliers of components and systems for commercial vehicles, including road trucks and trailers, forestry and agricultural vehicles.

The objective of Service Days is to ensure its Service Agents have all the knowledge and expertise required to offer the best possible service to end-users. The new format covers all of JOST’s technologies and product ranges, including Edbro hydraulic tipper cylinders and systems and the JOST, TRIDEC and Rockinger portfolios that includes, axles, brakes, drawbars, landing gear, fifth wheels, kingpins, sliders, towing hooks etc.

JOST components are fitted to a wide range of hard working commercial vehicles and are regarded as some of the best quality on the road. Manufactured to the highest international standards, JOST understands that it is equally important that fleet owners, operators and drivers are confident that this quality level is reflected right through the customer service network.

Developing and maintaining the necessary skills through training and education is a vital part of the process.

“In the past we have run Service Days for individual products or technologies,” explains Danny Broomfield, JOST Sales Director for UK and Ireland. “But we realised that broadening them out to include the whole range offered several possible advantages, so we floated the idea past several of our Service Agents. Their positive response encouraged us to plan the first one and see how it was received.”

The first whole-range day was held in mid-November and there was a pre-determined commitment to a second one in February. With over 60 Service Agents across the UK, JOST knew that the event would have to be one of a series.

At the end of the first event all the delegates were asked to fill in a questionnaire and to give an informal verbal assessment of the day. This allowed the JOST team to do an objective analysis of programme.

“We had worked hard in the planning stages,” recalls Danny, “and this was repaid by the reaction to the day. The comments were all positive, with my personal favourite being from Terry Brayshaw, Managing Director of Stanway Commercials in Darlington, Co Durham who noted: ‘You can’t improve upon excellent’.

“It is great that we scored a bullseye first time, but we are not going to rest on our laurels. If we can think of improvements, we will incorporate them – and of course our technologies are advancing all the time, as is legislation, user expectations etc, so we have to make sure our presentations reflect that.”

JOST’s UK production facility in Bolton is already equipped to host training days, and is being further developed thanks to a multi-million pound programme of investment and improvement.

About JOST

JOST is a leading global producer and supplier of safety-critical systems for the commercial vehicle industry. Under the umbrella brand JOST, the comprehensive range of products is divided into systems for the road and agriculture:

The JOST brand includes fifth wheel couplings, landing gears, ball bearing turntables, kingpins and container locks as well as components for alternating systems. Trailer axles and truck axles are also sold under the JOST brand. The core products of the traditional brand ROCKINGER are towing hitches, drawbar eyes and drawbars for both transporters and trucks. TRIDEC offers steering systems and axle suspensions for trailers. Edbro is the specialist in the field of vehicle-mounted hydraulic systems. Its range includes front and underfloor dump trucks and trailers and extension cylinders, as well as customer-specific hydraulic construction kits.

ROCKINGER products are also for use in the agricultural industry. The new brand Quicke has been part of the JOST World since February 2020 and specializes in agricultural front loaders and implements.

JOST currently employs more than 3,500 staff across the world and has sales and production facilities in more than 20 countries on all five continents. The company is listed on the Frankfurt Stock Exchange since 20 July 2017. For more information about JOST, please visit

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Editor Contact

DMA Europa Ltd. : David Bedford
Tel: +44 (0)1562 751436 Fax: +44 (0)1562 748315

Company Contact

JOST UK Ltd. : Vera Terporten
Tel: +49 (6102) 295-383 Fax:

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