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Outstanding H&S record: six million hours and counting

06/08/2018 10:32:24
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ImagesClick Image for 300dpi jpg fileOutstanding H&S record: six million hours and countingOutstanding H&S record: six million hours and counting

Sulzer’s Houston Service Center has passed a major milestone in its exemplary safety record, operating for over three years without a lost time injury. For the facility in La Porte, Texas, this equates to over six million manhours in an industry that has some challenging working environments.

We all manage personal safety as part of our everyday lives, however, working in global power generation, oil & gas and other large-scale engineering projects brings a whole new set of challenges. Sulzer’s specialist engineers for example regularly travel to customers’ sites throughout North and South America where there is a constant need to assess new surroundings and potential hazards as part of everyday work.

Larry Tondre, Superintendent Field Services at Houston Service Center, comments: “We owe our successes to the men and women of this service center and the management teams that have embraced a safety-orientated culture as the path to our continued achievements. We want to thank all of those people that have stood up and recognized safety concerns and made the corrective actions necessary to help keep everyone safe throughout this period.”

Sulzer encourages all its staff to actively participate in the safety culture of the company and work continuously to improve it. Where field service teams are required on site there is often a need to provide evidence of safe working procedures. It is good training and operating practices that have fostered this success.

Good training and procedures deliver results

An outstanding safety record such as this is achieved through a safety culture, not by simply focusing on one aspect of safety. Each individual process and action, however, is important. The Sulzer team implemented a range of effective techniques to enable good working practice and improve hazard awareness and instill safe thought processes.

The “two-minute drill” card is a great example. This requires the employee to take time before starting a task to look at the hazards involved and find ways to mitigate them. When a task is interrupted, the two-minute drill is implemented again to take note of changing conditions. It also allows the employee to verify they have everything they need to do the task safely and efficiently.

This type of practical safety precaution is discussed, approved and implemented via an employee-led Safety Committee - designed to facilitate participation and engagement. The committee produces a periodic notification or “safety alert” that discusses near-misses involving Sulzer employees or those that were witnessed by Sulzer employees while working on a project. Identifying the near miss and finding the root cause allows for corrective action to be taken and then shared with the community. The notifications are communicated to all Field Service personnel.

Training also plays a big part; all Field Supervisors for instance are provided with 30 hours of Occupational Safety and Health Administration (OSHA) training. Personnel in other key roles are also provided with OSHA training, all full-time millwrights, for example, receive 10 hours. Since, by definition, Field Service activities are performed at unique locations all over the world, Sulzer also maintains a presence from its safety team as often as possible. Individual work sites are audited, site conditions verified and employee engagement that meets or exceeds Sulzer standards is confirmed.

Earning customer confidence

Ken Flowers, Regional Health and Safety Manager – Americas, concluded: “We have achieved a lot, especially considering the complex environments in which our staff work. The continued enthusiasm of our staff to extend this record even further is a great tribute to their dedication and desire to get every job done safely.

“Providing complete transparency in all matters relating to safety is very important to our ethos. Milestones such as this also go a long way to inspire confidence in our people, brand and services.” Customers are invited to visit any service center to see for themselves. For those who can’t make it to Houston, you can follow the link to the shop tour video.

Image Captions:

Image 1: Every employee has a role to play in achieving an excellent health and safety record

Image 2: The variety of environments in which Sulzer personnel work makes this achievement all the more impressive

About Sulzer:

Sulzer is the leading worldwide, independent service provider for the repair and maintenance of rotating machines including turbomachinery, pumps and electro-mechanical equipment. With a global network of over 180 technically advanced manufacturing and test facilities, Sulzer offers a collaborative advantage that delivers high-quality, cost-effective, customized and turnkey solutions, providing its customers with the peace of mind to focus on their core operations.

Sulzer Rotating Equipment Services, a division of Sulzer, can accommodate all brands of rotating equipment including turbines, compressors, generators, motors and pumps. With an enviable track record, dedicated teams of on-site engineers provide best-in-class solutions to ensure that the most effective service is delivered.

Sulzer is dedicated to providing superior service solutions to a range of industries including power generation, oil and gas, hydrocarbon and chemical processing, water and air separation. Every solution is customized to suit the business needs of each application – whenever or wherever that may be.

With a long history of providing engineering service support, Sulzer is headquartered in Winterthur, Switzerland where it began in 1834. Today, with sales over US$ 3 billion and with approximately 14,000 employees, the Sulzer footprint spans across the globe. The core aim is to deliver a flexible and cost-effective service that optimizes customer operational efficiency and minimizes downtime.

For more information on Sulzer, visit

The image(s) distributed with this press release may only be used to accompany this copy, and are subject to copyright. Please contact DMA Europa if you wish to license the image for further use.

Editor Contact

DMA Europa Ltd. : Philip Howe
Tel: +44 (0)1562 751436 Fax: +44 (0)1562 748315

Company Contact

Sulzer Turbo Services Houston Inc. : Jennifer Cardillo, Marketing and Communications Manager, Americas Rotating Equipment Services
Tel: +1 713 567 2706 Fax:

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